Contact

We Are Here to Assist You

At GleanCove™, your culinary experience is our top priority. Whether you require troubleshooting for a recent purchase, need detailed specifications about our kitchen systems, or simply want to share your feedback, our dedicated customer care team is entirely at your service.

We pride ourselves on delivering prompt, personalized support and aim to address all inquiries as swiftly as possible during our standard operating hours.

How to Reach Us

  • Customer Care Line: +1 212-254-6714

  • Email Support: service@dewmatrix.com

  • Corporate Headquarters: 294-298 Bowery, New York, NY 10012

Standard Operating Hours

Monday – Friday

9:00 AM – 6:00 PM (EST)

📍 Helpful Tip for Faster Resolution: If you are contacting us regarding an existing purchase, please include your 9-digit Order ID in the subject line or body of your message. This allows our specialists to pull up your account instantly and provide a much faster solution.

Thank you for welcoming GleanCove™ into your home. We look forward to connecting with you!